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Terms & conditions

This page contains the terms & conditions. Please read these terms and conditions before ordering all products from us. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

By placing an order with Laeticia Moreno, you warrant that you are at least 18 years old (or have the permission of the parents to buy from us) and accept the present general conditions that apply to all past orders or the sale and delivery of any product. None of these terms and conditions affects your statutory rights. No other conditions or modifications of the General conditions is modifiable or interpretable unless agreed in writing and signed by us.

Personal information

All personal information that you provide to us or that we obtain will be processed by Laeticia Moreno Inc. as confidential. The personal information you provide will be used to ensure proper deliveries for you, assessment of your credit profile, provide offers and information on our catalogue to you. The information you provide is available only for Laeticia Moreno Inc. and will not be shared with third parties. You have the right to access information carried about you. You always have the right to ask Laeticia Moreno Inc. to remove or correct information about you. By accepting the terms and conditions of Laeticia Moreno Inc., you automatically agree to the foregoing.

Cases of Force Majeure

Events outside the control of Laeticia Moreno Inc. (which is not reasonably foreseeable) will be considered as cases of Force Majeure, which means that Laeticia Moreno Inc. is released from the obligations to fulfil the contractual agreements mentioned above. Examples of such events are: Government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes. Force majeure also includes decisions from the Government which negatively affects the market and products. For example, restrictions, warnings, ban, etc.


Laeticia Moreno Inc. uses cookies according to the new Electronic Communications Act, which entered into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the Web site to identify and follow visitor. Cookies do not harm your computer, consist solely of text, containing no virus and occupy virtually no space on your hard disk. There are two types of cookies: "Session Cookies" and cookies that are stored permanently on your computer.

The first type of cookie commonly used is 'Session Cookies'. During the time that you visit the website, our web server assigns to your browser a unique identifier string to avoid confusing with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears after you close your browser. For an effective and efficient use of Laeticia Moreno’s website you must have cookies ‘enabled’.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move on our Web site. This only serves to provide support and better services to customers. Text files can be deleted at any time. On the site of Laeticia Moreno Inc. we use this type of cookie to keep track of your shopping cart and keep statistics of our visitors. The information stored on your computer have no connection with your personal information.

Additional information

Laeticia Moreno Inc. reserves the right to change any information, including but not limited to prices, technical specifications, conditions of purchase and offers of product without notice. In the event of an inventory error Laeticia Moreno Inc. reserves the right to cancel an order and refund any amount paid by the customer and shall also notify customer when possible of equivalent replacement products. Any confirmed shipping confirms to the availability of the goods.


LM Rewards Program - Earn COMFY Points!

We are pleased to offer our clientele a Rewards Program that enables you to earn and redeem COMFY Points on all products and services available on our website. COMFY Points accumulate rapidely and are easier than ever to redeem. Don't leave money on the table! Open your account and start redeeming now. Its easy and money in the bank for you!

Earning and redeeming COMFY POINTS

$ CAD1
Earns you
$ CAD1
Redeems to

Ways you can earn

  • Product Purchase
  • Refer a friend
  • Share on social media

Learn more about our program